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  • Acknowledgement_Message

Onetrail TPN™ Acknowledgement Message

Introduction

The Onetrail Acknowledgement is used to confirm the receipt or non-receipt of a document, like an order request.

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The table below specifies the error codes and -descriptions for the order request:

Error codeDescription
000EOK
501EItem number(s) unknown: %X%. Check the item number and resend the order.
502ENot authorized. Onetrail will fix the problem and resend the order.
503EBill to address code unknown: %X%. Verify the Bill To address and resend the order.
504EShip to address code unknown: %X%. Verify the Ship To address and resend the order.
505EOrder number %X% already exist in supplier’s system. Check together with Onetrail support why the order was sent more than once.
506EFormat or syntax error: %X%. Onetrail will fix the problem and resend the order.
507EIllegal date: %X%. Verify the Date and resend the order.
599EUnclassified error: %X%. Onetrail will fix the problem with the supplier and resend the order.

Remark: “%X%” = Variable

Use code and description OR combi tag without description. Onetrail will use the default description to the recipient as stated in the above exception codes list.

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