Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

(blue star) Project information

Working together with our valued customers on new products and features.

...

Jira Charts
borderfalse
showinforfalse
serverOnetrail JIRA
jqlfilter%20%3D%20'TPNSD%20Changes'
statTypecustomfield_10591
chartTypepie
width
isAuthenticatedtrue
serverId953c7a4c-5b5c-328c-aac3-09680f149455

(blue star) Image AddedSupport Dashboard

To enable our support department to perform pro-active support and monitor the service levels, they need to have real time insight on the state of the services, applications and message processing.

(blue star) Image Added ODE message processing

This is about message processing metrics. Support needs to be able to view the average message processing times in real time and be able to narrow down to individual processing steps to identify bottlenecks. This not only in real time, but also historical including several selectors for i.e. message type, trading partner, date - and time ranges, etc. etc.

(blue star) Image AddedPDE processing

This is about product data processing metrics. Support needs to be able to view the input and output product data processing times, the number of products, prices and stock updates, etc.

(blue star) Image Added Service availability

A dashboard displaying the state of all our services, both internal and external.

(blue star) Image AddedEDI Coverage

Software license ordering

...

BTO/CTO ordering

bla bla bla

BTO ordering