On this page we explain how you upload and manage your product data with the Product Manager so that it becomes available to your buyers via the Trading Partner Network.
You can use the Onetrail template, as explained below, or your own product data file.
Step 1: Login to the Product Manager
Go to the My Onetrail environment www.apps.onetrail.net and login. Your username and password will be provided by Onetrail by email.
Problems logging in? See the Q&A ??? for all answers (link page)
Step 2: Fill out the Onetrail template
Go to the tab Products, you are now in the Product Manager.
Start by downloading the Onetrail template. You do this by hitting the 'Download current overview' button.
The Onetrail template can be found in your downloads folder.
Open this document in Excel.
Onetrail template guidelines
All product data you want to make available to your customers must be presented in this Onetrail template.
Each column comes with specific restriction and requirements for the data being added.
An overview of all restrictions and requirements can be found in the product data file guidelines.
Step 3: Upload your file
When you are finished filling out your file you are ready for the upload.
Go to the Product Manager home page. Choose 'upload products'
Choose your file in the finder or drag your document to the drop box.
Your product file is now uploaded.
Step 3: Share your file
Now that your product data file is approved, we need to automate the daily processing of your file.
We will provide you by email our Onetrail Server Location details. An daily updated version of your product data file must be provided on this server location. Onetrail will schedule a daily automated pick up of your product data file on this location.
When this daily data sharing works, we will give Dustin a heads up.
Step 4: Activate your connection
After our heads up, Dustin will check that they are correctly receiving your product data via Onetrail into their IT-systems.
When this is confirmed, you will receive a confirmation from us by email that your Product Manager + sFTP connection for Dustin is officially up and running!
Dustin will let you know when your old product data sharing connection can be discontinued.
Step 5: Update, monitor and maintain your connection
Provide a daily update
Dustin demands up to date product data from all suppliers. To comply with this, you need to provide a daily update of your product data file to our server location.
Upload Report
Onetrail monitors your product data flow and will let you know with an Upload Report when any irregularities occur.
This alert is sent by email to your technical contact person.
Support
If you have any questions on your Dustin connection please contact Onetrail Customer Care via our support page, we are happy to help you.
If you do not have a Servicedesk account yet you can request one easily via an email to our support address support@onetrail.com
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