Versions Compared

Old Version 5

changes.mady.by.user Unknown User (marieloolthuis)

Saved on

compared with

New Version Current

changes.mady.by.user Unknown User (marieloolthuis)

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Build Create the document product data file that meets all requirements. 



Expand
titleWhy are certain fields required?

In order to make your product information available to your buyers, it is necessary to have a number of fixed values per product. We have made these values required by labeling them as being mandatory fields.

Without the correct product data in these mandatory fields, your product information will not be processed. 

A full overview on all mandatory and optional product data fields can be found in the Product Manager - Product data file guidelines.



Expand
titleWhat price do I enter?

You always enter the net price excluding VAT.



Expand
titleWhat happens if I don't enter a price?

An article without a price will not be processed by Onetrail and therefore not passed on to your customers.



Expand
titleWhat do I enter at Buyer (GLN)?

You enter the Buyer GLN number of the buyer to whom you offer your products.

You have received a confirmation by e-mail from Onetrail containing this value. You can request the buyer GLN once again by sending an email to: support@onetrail.com. 

A full overview on all mandatory and optional product data fields can be found in the Product Manager - Product data file guidelines.



Expand
titleHow do I find out the Global Location Number (GLN) of a buyer?

You have received a confirmation by e-mail from Onetrail containing this value. You can request the buyer GLN once again by sending an email to: support@onetrail.com. 



Expand
titleHow do I add a new article?

You add the new article to your product data file and fill in all required fields and upload the file in the Product Manager.

Sometimes you need to match records when the new item contains a new Brand, classification VAT codes or UOM.



Expand
titleCan I pass no exact stock (Boolean stock)?

You can request from Onetrail that you want to report Boolean stock (transfer of stock or not, without publishing the real stock).

This is a 0/1 notation. A 0 indicates that there is no stock and a 1 indicates that stock is available.



Expand
titleHow often do I report my stock?

As soon as your stock changes. Your Buyer would like to have the correct stock information at the time of ordering. You can pass your stock several times a day.



Expand
titleIn what format can I pass on my stock?

Real stock or Boolean numeric values are allowed. 

For example:

  • 152 as real value
  • Boolean: 1(=stock), 0(=no stock)



Expand
titleI don't have all manditory information about a product complete yet. Can I upload this product anyway?

No, this is not possible. Onetrail cannot process an article when mandatory information is missing.



Expand
titleHow do I report a product no longer available or obsolete?

Remove this product from your product data file and upload of this file once more. The deleted products are no longer passed on to your buyers.



Is your question not listed? Please contact support@onetrail.com to help you.